There is damage in the double terminated feature quartz crystal and to some edge crystals of the piece. Its a hard life but, wow when they find something, its absolute magic. It's all relevant, promise. Important to note: many postal systems outside of the rsa do not support our tracking system, so even though your parcel is still on the move, it appears stationary. Therefore, we recommend waiting for the full 45 days before querying delays, the parcel is still moving, the system just can't read it.
For larger parcels please message us. Other info and frequently asked questions. Expected arrival time and other postal f. Possible delays can result from: holiday seasons and peak times like christmas, postal strikes, random customs checks, public holidays within rsa.Unfortunately, we cannot take responsibility for these delays but are always here to help with tracking the parcel. Etsy calculates an expected arrival time which can be inaccurate, so please track your parcel using an international tracking website such as 17track or trackitonline. Should you have any queries we invite you to chat with us directly before making use of the resolution centre. We strive to ensure you have a great experience in our store. Please allow for this when awaiting a reply.
We do all we can, within working hours. We aim for accuracy with item specifics, descriptions and photographs.
Every screen is different and not all screens are calibrated. Please note we take utmost care in rendering images which are true to life, but cannot take responsibility for variations in color due to differences in viewing devices around the globe. Photos are copyright to the mystic moonstone. You are welcome to share for interest purposes and print without permission for personal or educational use, as long are you credit us as the source, but we do not give permission to duplicate images for commercial purposes without written consent. We are a small business with a far reach over crystals and minerals in southern africa and it is essential for us that you feel comfortable in our store.
Even though you can't see us in person, we work daily to make your experience comfortable and enjoyable. And we welcome you to have fun as you discover what the mystic moonstone has to offer.