-100% brand new and high quality. 100% natural quartz crystal rock. It is good gift for your friends, families.Because it is 100% natural crystal, it is hard to keep everyone is same, so these may happen. The size & weight of everyone always is different, it's normal fr the difference. The color may also have some difference with the product, it is normal. The pictures often look larger than real product, pls refer the product size. If you mind these, pls don't place an order, thank you for your assistance. If you have not received your item after estimated delivered days, please do not hurry to open case to us. All returned items must be include a copy of the original sales invoice. We will provide with you the professional customer servicehope we can have a good cooperation. This item is made of crystal and quartz, natural quartz crystal, quartz crystal, obsidian quartz.